Resilient Culture

In the last ten years, we’ve experienced more change in business than ever before.  The way we work will necessarily keep evolving – we’ll need to work differently.And new, different work will need to be done.  Operating productively with this level of required flexibility will compel every business to rely more heavily on its culture. Hence the increasing dialogue about the value of culture in executing strategy and adapting with agility.   Leaders who are more comfortable …

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Craving Dialogue

Without dialogue, there can be no conflict resolution, no shared commitment, no progress.The word dialogue implies a two-way conversation as opposed to monologue. But this is misleading because dialogue is actually a contraction from the Greek words for “through” and “words” which suggests a focus on discovering meaning. The ancient Greeks learned that people reasoning together, rather than as individuals, are more likely to uncover the truth about an issue. By questioning each other, carefully …

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Valuing Observation

These days, we spend much of our time focused on screens.  Such an existence can diminish our offscreen awareness of the people and the activity around us. Having become increasingly dependent on technology, and inhibited by masks and distancing, our connecting and observational skills erode. What we observe informs what we think, and influences how we act; a weakened observation capacity hinders our ability to learn, to restore and to grow. Observation is the most direct method …

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Cultivating Shared Accountability

High performing teams embrace shared accountability. Having committed that the ownership of their decisions is shared by the team rather than by their leader alone, they rely on one another to achieve results. The leaders of these teams cultivate this environment of shared responsibility by: Ensuring that all team members operate under common standards of performance, fostering appreciation and satisfaction; Encouraging team members to challenge the status quo, to experiment, and to leverage their initiative and experience, driving …

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Why Strategies Succeed

“Trying to predict the future is like trying to drive down a country road at night, with no lights, while looking out the back window. The best way to predict the future is to create it.“ ~Peter Drucker  Most companies rely on strategic planning to help create their future.  Seeking the best strategy to achieve their goals, one that leverages their strengths and competitive advantage, they compile market information, gather intelligence on their competitors and clarify customer needs. They identify …

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Relationships Deliver Results

“You cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.” ~Stephen Covey  A leader’s ability to improve results depends on the strength of her or his relationships. Organizations are living entities and relationships are their lifeblood.  Building strong relationships is not about the amount of interaction but rather the quality of it. Leaders earn their right to lead through these interactions. A leader’s commitment, credibility and authenticity are constantly assessed. Are promises kept? …

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Leading with Attitude

A leader’s attitude is always on display; but during a crisis, people pay closer attention.  While no one can control the virus attacking us, every employee is watching to discover how their leader is reacting to the challenge. Effective leaders focus on what they can control, and that includes their attitude. It’s a choice they make every day. Acting with a positive mindset provides a model for their personnel, a direction to follow.  Life does not arbitrarily impose itself on us. Rather, we choose …

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Discovery Defeats Commoditization

The market cultivates commoditization – easy access to information, simplistic assessments meant to hastily define you, and alternatives that prioritize price over value. All is done with minimal dialogue, to hasten the transaction, saving time and money for the supplier, and perhaps for you too. If your objective is to be perceived as a commodity supplier, then this process is effective for you.  But if your strategy is to be distinctive, then you must find an …

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The Dialogue of Change

No one can be compelled to change, so no change initiative can succeed without dialogue between the advocates and those impacted by the change.  Beginning this discussion before the initiative is launched provides the opportunity for people to exchange conflicting opinions, explore possibilities and discuss obstacles as a precursor for committing to support the change. For the advocates, the launch dialogue is an exercise in persuasion, intended to start an open, productive conversation with those impacted, aimed at …

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Bob Schultek Releases New Book

Bob Schultek’s new book The Gauntlet is now available on Amazon. The Gauntlet tells the tale of a business in crisis, and how the leader, his team and his family experience a transformational journey as they confront the challenge of business survival. Told through the eyes of the senior leader, the story describes his concurrent, integrated struggles to change the course of his business while preserving his family’s well-being. The trials encountered by the company …

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