Growth is About Relationships
Growth • Leadership • Culture
At the Nexus of Strategy, Leadership and Culture …
Is an organization’s people—its most sustainable competitive advantage—who are the face of the business, cultivating the trusting, enduring relationships which are its lifeblood.
Insights from the Grōlistic Blog
- Cultivating Shared AccountabilityHigh performing teams exhibit a shared commitment and accountability to achieve their goals. This outcome is the result of their leader linking individual team member accountability with the team’s responsibility to hold one another accountable for the fulfillment of their commitment. It’s a culture …
- Nurturing TrustWe know that trust is the basis for all enduring relationships. Trust is personal and intimate. It’s fragile and requires nurturing. For your customers, the depth of that trust is dependent on more than the reliability of your offerings, or even the fulfillment of …
- Taking OwnershipFor customers, it’s the first person they contact who creates that critical first impression of your business. If that person listens more than talks, probes to learn more about what the customer needs,and takes ownership for resolving that need, then it is likely that …
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