From Perspectives to Insights
Perspective-taking is valuable for leaders because it reveals not just how others think, but why.
Bob Schultek
Make Connections Count
When meeting someone new, you have about two minutes to make an impact. Make yours count.
Navigating the 3 Levels of Buy-In
Leaders often assume that once people agree with a direction, commitment follows. But agreement is only the first – and weakest – level of buy-in.
How Leaders Boost Team Performance
Effective leaders integrate two essential attributes to heighten team performance
The Strategic Power of Gratitude
Gratitude isn’t just courteous—it’s strategically vital to sustaining high performance
Winning at Strategy Development
This iterative, segmented approach produces executable strategies with stronger internal coherence –
reducing wasted effort and increasing your odds of success.
Between Stimulus and Response
Transform reactive leadership into intentional leadership
The Service Strategic Choice
Customer service directly impacts the value you deliver to customers, creating a critical strategic choice.
Team-Driven Problem Solving Delivers Better Results
Leaders who actively involve their teams in problem resolution achieve more productive, lasting results while also developing team competency and shared accountability.
Rebuilding Trust
When trust fractures in a team or organization, the natural impulse is to defend, deflect, or minimize. But the leaders who successfully rebuild trust do something counterintuitive.