Strengthening Cultural Capital

Businesses are living entities, communities with cultures built and nurtured by all those whose energy and commitment have produced your company’s progress. Culture binds your employees to one another, and to the company. It enables the execution of strategy in pursuit of shared goals, and the creation of value for customers, the business and each other. Culture is how things get done. Increasingly, culture is recognized as a primary source of competitive advantage and business …

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Driving Change Amidst Turmoil

Supply chain challenges and rampant inflation continue to disrupt businesses of all sizes, causing them to revise strategies and priorities as they adapt to new realities. Having navigated Covid shutdowns, and the subsequent transitions back to work, leaders are now compelled to control rapidly escalating costs that are crushing margins and constraining the achievement of revenue goals.   It’s one thing for leaders to drive proactive, productive change when the business is growing; it’s another when strategy and structure revisions are required in …

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Resilient Culture

In the last ten years, we’ve experienced more change in business than ever before.  The way we work will necessarily keep evolving – we’ll need to work differently.And new, different work will need to be done.  Operating productively with this level of required flexibility will compel every business to rely more heavily on its culture. Hence the increasing dialogue about the value of culture in executing strategy and adapting with agility.   Leaders who are more comfortable …

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Precedents vs. Possibilities

Two components define a company’s culture:  1.      Its perspective towards people interactions and coordination (codependence vs. independence).  A codependent culture emphasizes collaboration, managing relationships, and generating team success. Independent cultures value autonomy, individual action, and competition.  2.      Its response to change (stability vs. agility).  Cultures that favor stability prioritize consistency, predictability, and preservation of the status quo to drive efficiency and risk aversion. Those that value agility stress flexibility, adaptability, and receptiveness to change, prioritizing innovation, openness and a …

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Assessing Culture

Emerging from months of virtual-only connectivity, many businesses are discovering that the long-term lack of in-person interaction among their staff has compromised their culture.   Control, dependence and short-term thinking have grown more dominant over collaboration, risk-taking, initiative and more strategic thinking.  Businesses are living entities, with cultures built and nurtured by all those whose energy and commitment have produced the company’s progress. Their culture is what binds them to one another, enabling their execution of strategy …

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3 Qualities of a High Performance Culture

“Culture can account for up to half of the difference in operating profit between two organizations in the same business.” (Heskett @ Harvard) Consider these 3 qualities of a high performance culture: Across the organization, there is a shared ownership for customer success and business progress. People understand how they create value by making a difference for customers, for each other and for the Company. The purpose and profit motives for the business are aligned. Cross-functional collaboration and …

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Doing Work That Matters

Doing work that matters is about being vigilant for opportunities to make a difference…for your customers, your associates or your organization. Making something better for one of these groups often creates value for the others.  Doing work that matters is about leading by example… taking ownership of an issue, without authority, in order to make it better. Acting to resolve a problem, rather than complaining about it, demonstrates commitment, generosity and shared accountability that encourages others to contribute.  …

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Relationships Matter

Bob Schultek Author of  The Gauntlet You’ve heard business people say, “It’s not personal, it’s business.” But nothing could be further from the truth. Because you care about your business, everything about it is personal. The relationships you build, inside and outside your business, are your most important asset. Relationships matter. Business is a team sport. As a leader, you are dependent on others for your success. You create a direction and context for action; …

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3 Steps to a High Performing Culture

Culture is the glue that binds an organization together, and it’s the hardest thing for competitors to copy. Your story, your purpose and your values are what make your business distinctive. When culture is carved into a unique identity, with an uncommon brand promise and a clear set of behavioral expectations, your people learn how their contributions help the organization succeed. Culture is what enables your people to evolve as your most sustainable competitive advantage. Yet some companies continue to think that the aim of strengthening culture …

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Culture and Value Creation

  The fundamental premise of any business acquisition is that the merged organizations will be more valuable together than they would be if they continued as separate entities. An acquisition is supposed to be an exercise in value creation. Yet, a KPMG study indicates that 83% of acquisitions fail to boost value, and often, value is actually destroyed. Something goes very wrong along the way. Of the five key due diligence parameters for acquisitions – risk, price, strategy, …

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