Rebuilding Trust

When trust fractures in a team or organization, the natural impulse is to defend, deflect, or minimize. But the leaders who successfully rebuild trust do something counterintuitive.

Enduring Improvements

Delivering enduring improvements begins by envisioning what’s possible rather than focusing on what’s broken.

Adaptation Awareness

No plan unfolds as projected. Positive outcomes depend on early awareness that a change is necessary, then quickly and effectively altering plans to meet the changed circumstances.