Bob Schultek Author of The Gauntlet
Since leaders are responsible for the performance of their teams, they often assume the role of primary accountability monitor for each team member.
In team meetings, each teammate reports to the leader, in turn, on her or his activities. The result is a one-sided presentation of information between team member and leader, with little dialogue occurring among the rest of the team. This creates an environment in which team members assume that the leader is the only one responsible for sustaining accountability, so others on the team withhold their comments that might support their teammate’s performance, or worse, that might raise a concern that something is not working well.
The most effective means of ensuring individual accountability, and exceptional team performance, is peer pressure. Having made a shared team commitment to an objective, nothing motivates individual accountability more efficiently than the fear of disappointing valued teammates who are relying on each individual’s performance to achieve their targeted team outcome.
It falls to the leader to transform this individual peer pressure fear into a productive shared team accountability by creating a culture where the team serves as the ultimate arbiter of its performance. It’s a culture that commits a team to […]