The Tale of Two Journeys

Progress in business is enabled by many factors, but perhaps the most significant is the alignment of two journeys. One trek is planned, the one that every business travels from milestone to milestone, towards a defined outcome, to generate profitability and business sustainability. The other is experience-based, the one that the company’s employees cover during their working life, moving from event to event, often in reaction to circumstances versus following a plan, as they pursue …

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Risk

A few weeks back, I wrote about assessing risk, and was intrigued by responses that expressed concern about balancing the traditional acceptance of reasonable business risk with what some described as “the current disproportionate focus on personal safety.”   We know that progress involves risk; nothing significant is accomplished without it. Included in the evaluation of acceptable risk is preserving, to the best of our ability, the well-being of those asked to undertake it. We make this …

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Questions for Leaders

The pace of economic change continues to accelerate, driven by global competition, rapid developments in technology, and the shift in transaction power from seller to buyer. Businesses are perpetually disrupted by the need to respond faster in creating strategic value for customers, or suffer the consequences if they cannot do so quickly enough.  It’s an economy that demands agility and innovation to create value and sustainability. Creating value is difficult work, much more challenging than extracting it …

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Growth Is About Progress

Bob Schultek Author of The Gauntlet You may believe that your business is not changing but is that true for your customers? How do you know? How will changes they are experiencing impact your business? Contributing to a customer’s growth is the most sustainable means of building enduring relationships that help your business thrive. Growth is about progress, and progress requires navigating change to succeed now and in the future. Change cultivates innovation, which then enables progress. …

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