The Tale of Two Journeys
Progress in business is enabled by many factors, but perhaps the most significant is the alignment of two journeys. One trek is planned, the one that every business travels from milestone to milestone, towards a defined outcome, to generate profitability and business sustainability. The other is experience-based, the one that the company’s employees cover during their working life, moving from event to event, often in reaction to circumstances versus following a plan, as they pursue …