Leading with Attitude

A leader’s attitude is always on display; but during a crisis, people pay closer attention.  While no one can control the virus attacking us, every employee is watching to discover how their leader is reacting to the challenge. Effective leaders focus on what they can control, and that includes their attitude. It’s a choice they make every day. Acting with a positive mindset provides a model for their personnel, a direction to follow.  Life does not arbitrarily impose itself on us. Rather, we choose …

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Investing Your Irreplaceable Time

With the holidays behind us, the routine of our life returns, bringing its heightened awareness of time. The digits we use to measure it will dominate once again, and since time is irreplaceable, the choices we make about investing it will dictate results. Before your routine reasserts its impact on your life, consider how you invested your valuable time last year. What did you accomplish? What worked, and what didn’t? Why is that? Did your accomplishments fulfill your purpose as a business? What unmet goals or objectives …

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Considering Problems and Opportunities

There are always problems – a parade of challenges that command your attention. Systems are down, people or organizations are working against you, or there’s a compelling difficulty without a resolution.  There are always opportunities – innovative ideas or new relationships waiting to be embraced. These are chances to create value, to share or give, to move faster or make something better.  And there are always limits – limited time, energy, money and other resources.  Where do you …

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Why Customers Buy More

Bob Schultek Author of The Gauntlet The most productive way to grow sales is to increase orders from current customers. As a result, many organizations, seeing themselves as suppliers of products or services, consider how to sell more of their offerings to their customers. But every supplier is just a hired hand…employed to do a job that produces benefits for a customer who doesn’t care about their products or services. Discovering how these benefits contribute to the …

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3 Ways To Increase Orders From Opportunities

You probably recall a time when you failed to act quickly enough to take advantage of an opportunity. We tend to realize missed opportunities after the fact. Evaluating and responding to new opportunities is a key growth driver.  Your team may be so consumed with the tasks at hand that they don’t recognize the potential of a new opportunity when it appears. 1. Recognize the opportunity.  Not every opportunity is worthy of extra focus, so …

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