The most effective and proven tool for improving performance is feedback. Positive feedback validates our strengths, and our sense of value in the workplace, increasing confidence and satisfaction. But it’s constructive feedback that teaches us and helps us grow; it reveals what others see, what they value about our contributions, and what they expect or need from us. Seeking feedback from others shows that we value their input, and are secure enough to hear how …
Teams typically commence their activities with the best intentions in mind. But over time, dysfunction can creep into the group, destroying its productivity and wasting precious time. These teams are toxic to themselves and the organization. What triggers this deterioration and how can the decline be stopped? Dysfunction is always triggered by a team member’s behavior. Someone on the team behaves in a manner that is inconsistent with the other team members’ expectations about how …
Crisis creates change…change requires movement…away from what we know. The crisis may be occurring now or you see it coming, but you recognize that you need to move in a new direction. Are you afraid to move? Have you ever relocated? If so, then you know that change can be tumultuous. New place to live, new surroundings, new stores, new people – by moving away from what you knew you become disoriented. The disassociation makes …
As businesses grow, their organizations become more complex. Responsibilities are divided to drive productivity and goal achievement. Department leaders become endowed with control, which they then strive to protect. The fear of losing control often causes these leaders to erect barriers. Barriers promote bureaucracy, inefficiency, low morale and failure by shifting the focus away from the organization’s goals to a concentration on departmental needs. Full engagement with customers is hampered by competing priorities within the …
When Frank and I first met, he expressed concern that his company’s growth strategy was not achieving its goals because his organization was not acting in a coordinated manner to produce results. Once Frank refined his approach to this challenge, organizational behavior changed and strategy execution improved. Follow the link below to learn how Frank removed the behavior excuse. Leadership and management are not synonymous. Leadership is a mandatory ingredient of transformational change; management is …
