The Subjectivity of Sustainable Change
Leaders are expected to be positive change agents that improve performance. And the performance enhancements produced by their change initiatives are expected to be sustainable. Properly mixing two ingredients produces sustained, transformational change. Much of the information involved in a change initiative is factual and objective, all of it observable and measurable. But change involves motivating people to challenge precedent and to move in a different direction. To be successful, it must address shared perceptions …
