What Behavior Do You Require?
Why They Don’t Know What You Expect Glenn had just finished describing his year-end performance review process and how each person had reacted. He paused and said: “I’m so frustrated! After all these years of working together, many of the people who met with me still don’t understand what I expect from them.” Performance review discussions are more than grading exercises – they are unique opportunities to have substantive, one-on-one dialogue with each person who …
