Two Languages of Business

Business discussions regarding value creation or the utilization of resources employ two languages.  Those who work within the operation most often speak in terms of things – units, hours, etc. Senior leadership speaks in the language of money – dollars earned or saved.  To attract senior leadership attention, middle managers in these businesses are required to translate the language of things into the language of dollars. Decisions are always made using the language of money.  The same translation …

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