Selling Is Personal Business

Win When Your Customer Does Selling is personal. The most successful sellers believe that they can make a difference. They take their business personally. They’re convinced that their solutions will produce value for their customers. They know their company’s competencies well, have invested time to learn their customers’ needs, and have aligned their competencies to achieve customer goals. Buyers have stated and unstated needs; the unstated ones are personal. Buyers want to believe that sellers …

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