The Way Forward

Managing disruptions is part of every leader’s resume. You evaluate the opportunities and risks of the situation. You work to stay ahead of fluid circumstances, while seeking to gain control by identifying alternative ways forward, choosing a direction, planning for it, and then communicating it. But very few leaders have faced an interruption as serious and significant as the current one, so it’s heartening to see how many, from businesses large and small, are rising to meet the challenge. …

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When Growth Stalls

Bob Schultek Author of The Gauntlet When growth stalls, the need to reassess strategy, people and process becomes urgent. The people evaluation may considers the “right person-right job” question, balancing an individual’s performance against the consistency of actual versus expected behaviors. The process evaluation may challenge best practices. What has worked well to deliver productivity with consistent quality versus what can be improved, by how much and how soon. The strategy evaluation is typically the most comprehensive assessment, often beginning with a review of …

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Maximum Output & Human Capital

Bob Schultek Author of The Gauntlet Our capitalistic economy promotes efficient business operation as a means to maximize profit. Operating efficiently means that systems which drive the business processes are performing optimally, with functioning elements synchronized to consistently deliver quality work on time and within established cost standards. All components of the system, including the human assets, perform best under these circumstances, and can sustain targeted output with minimal stress.But since competition drives capitalism, there are …

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The NEW 5 Ps of Business Development

Collaboration Constrains Commoditization Many years ago, when I was in grad school, we spent many hours analyzing how the traditional 4 Ps of business marketing – Products, Pricing, Promotion, and Physical distribution – could be leveraged to strengthen competitive advantage and compel customers to purchase our products.  Later, the 4 Ps became the 5 Ps when it was realized that execution of the 4 Ps requires competent, dedicated People. These days, rapidly evolving technology is …

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