When Your People Don’t Get It, It’s Not Them!

Look First to Yourself When I answered my phone, my friend began venting his frustration about his staff.  As CEO of a mid-size manufacturing company who prides himself on his communication skills, he just couldn’t understand why his team was not reacting more proactively to his latest appeal for more initiative. “They sit there, some staring at me and some looking down, but none of them proposes an idea.  They know the competitive pressure we’re …

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