What Defines Success For Your Customers

Defining Success    “Customers pay only for what is of use to them and gives them value.” Peter Drucker – Management Expert“You can have everything in life you want, if you will just help other people get what they want.” Zig Ziglar – Business Performance Expert “The customer defines what product or service is fit for use.” J.M. Juran – Quality Expert “Understand what’s important to customers.” Andy Fromm – President, Service Management Group   “Delivering a …

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