Cross-Functional Improvement Benefits

Leaders frequently employ process improvement projects to boost long-term business performance, and to build the competency of their people. In addition to the quantifiable benefits generated by these ventures, significant qualitative rewards are also produced that subtly strengthen culture and sustainability. Since a process outcome is the result of actions taken by people, improving a process is best accomplished by those who experience the process themselves. Getting your people engaged in process improvement projects helps them discover how your …

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