“Measure Twice…Cut Once”

These words were the first I heard when I began to help my dad with projects around our home. Every time I begin a new initiative, they come back to me. When an organization is transforming their selling strategy to one focused on customer-partnering, the implementation is more successful if the new process is “piloted” prior to full scale launch. Successful sales people will resist a change away from a selling process that has worked …

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You Can’t Cause Change With A Memo

Change is inevitable. Organizations are always adapting to meet shifting market conditions, to enable their growth, etc. Resistance to change is also inevitable.  It takes more than a memo containing a few bullet points to overcome this resistance. What seems crystal clear to you regarding a pending change initiative is often less straightforward for those impacted by the change. Expect it to take much longer than you imagined to implement a major change. Plan your …

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Are You Afraid To Change?

Crisis creates change…change requires movement…away from what we know. The crisis may be occurring now or you see it coming, but you recognize that you need to move in a new direction. Are you afraid to move?  Have you ever relocated? If so, then you know that change can be tumultuous. New place to live, new surroundings, new stores, new people – by moving away from what you knew you become disoriented. The disassociation makes …

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