Pursuing The Prime Directive
This structured method transforms change from a potentially disruptive process into a collaborative opportunity for growth and improvement.
Change
Resilience
Today’s tech driven world tends to increase our sense of predictability, helping us complete our functional tasks on a timely basis, sustaining our competitive posture. Starbuck’s coffee is the same worldwide; Amazon will deliver your package as close as possible to tomorrow. But working against this predictability, and undermining the expected outcomes, is the continual disruption of routine, perpetual change that challenges us to reassess what is valuable. Change willcontinue to occur, with increasing frequency, …
Less Data…More Story
Leaders and change are inseparable. Whether reacting to a threatening external challenge or proactively disrupting the status quo to improve performance, leaders realize that people do not readily embrace change; initially, there will be uncertainty, disruption, fear and discomfort among those you lead when change is on the table. But leaders also recognize these emotions as necessary ingredients in a change initiative. When paired with a clear, thorough understanding of projected benefits, they can be leveraged to focus energy, to encourage …
The Journey Matters
In the classic story, “The Wizard of Oz,” the four key players are each searching for something they lack. When challenged by the Wizard to steal the Witch’s broomstick, Dorothy, the Scarecrow, the Lion and the Tinman begin a quest during which each discovers that hidden within them is what they seek. By sharing the journey, they help each other realize this insight. All journeys can be transformational, from those that traverse space to others that navigate through ideas. Sharing …
Change Takes Practice
Wherever change energy is initially directed, there will be uncertainty, disruption, fear and discomfort among those who are impacted by the change. As a result, the first reaction to change initiatives is likely to be resistance; once the impact is clarified, advocates emerge who refocus their energy on learning more and seeking a means to contribute. Leaders realize that inspiring these change advocates to invest their talent, energy and time is the first critical milestone in the change …
Growth Is About Progress
Bob Schultek Author of The Gauntlet You may believe that your business is not changing but is that true for your customers? How do you know? How will changes they are experiencing impact your business? Contributing to a customer’s growth is the most sustainable means of building enduring relationships that help your business thrive. Growth is about progress, and progress requires navigating change to succeed now and in the future. Change cultivates innovation, which then enables progress. …
The Law of Thirds
Bob Schultek Author of The Gauntlet One of the laws governing change initiatives states that those impacted by a change separate into three groups. One third of the group will immediately support the change. They are the spark that launches it and the energy that sustains it. They ask, “what if?” or “why?” and they’re the first to volunteer with an eager, “I’ll do it.” They are generous with their time and talent, putting in more than …
Inspiring Change
Improving results means tackling change. Change is hard work, demanding commitment, perseverance and discretionary effort. Only the people in a business can change it, and they will invest their talent and energy to do so if they believe that their actions will make a difference. Commitment, perseverance and discretionary effort cannot be commanded…they must be inspired. Inspiration is possible when people believe that their work is meaningful, a realization that springs from an appreciation that their leaders …
Leadership and Change
Bob Schultek Author of The Gauntlet Leaders drive change. Whether reacting to an external challenge that threatens the business, or proactively disrupting the status quo to improve performance, leaders and change are inseparable. The most visible leadership stories describe triumphs over trouble, departures from the past, doing what has never been done, or going where no one has ever been. Every story is about challenge and change. The same is true for those who lead their …
Ideas Don’t Drive Change
Bob Schultek Author of The Gauntlet We are bombarded with new ideas from all directions. Some are fascinating enough to capture our attention, but usually, they don’t motivate us to change. Our customers share this experience. What does drive customers to consider change is when clearly proposed benefits generated by ideas, products and services go beyond fulfilling a need, to helping achieve a goal. Making the effort to discover why meeting a need is important, how …
