Grolistic

What Defines Success For Your Customers

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Defining Success    “Customers pay only for what is of use to them and gives them value.” Peter Drucker – Management Expert“You can have everything in life you want, if you will just help other people get what they want.” Zig Ziglar – Business Performance Expert “The customer defines what product or service is fit for use.” J.M. Juran – Quality Expert “Understand what’s important to customers.” Andy Fromm – President, Service Management Group   “Delivering a …

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Do Your Customers Prefer You?

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Defeating Commoditization Tom was concerned that his business was becoming increasingly commoditized. More and more often, his customers were specifying what they wanted, as if they were reading from a product bulletin. Tom’s sales team was generating quotes in response to these requests. There was little dialogue with the customer beyond responding with price and delivery, or reacting to some competitor’s quote. I asked Tom: “What makes your business unique…what offering do you own?  Why …

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News

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There are only 3 Ways To Increase Sales– Customer Partnering Overview Your business must grow…or die! Sustained Profitability Newsletter   Discover the benefits of customer-partnering with your customers and within your company Collaborate or Be Commoditized GrowthPointe Newsletter   Customers care only about the value we can produce for their business. No-excuses growth partners can help you grow

Spiritual Formation Workshop

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Pointe Vierge offers formation and guidance in facing the complexities of a lived life; business, career, beliefs, decisions, and critical issues. We seek to establish an “ensouled” foundation.

Events in the international and national scene point up the need for ongoing grounding in our values and establishing alignment between our personal inner core and our concrete daily lives.

We believe that this alignment is essential in developing a mature response to life’s issues of ultimacy and intimacy. It is core to spiritually grounded decision making.

Our founding partner, Vic Pergola, has spent years in preparation (ongoing) in building a competency in a number of fundamental disciplines to this effort: depth psychology, theology, scripture, Western and Christian history, and the traditions of spirituality.  Please join us!

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Correct Your Fuzzy Focus

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Carve Out Time to Concentrate on Performance The forces of distraction keep growing stronger and each is competing for your attention.  Do you find it increasingly difficult to pull away and focus on the needs of your business? Phone calls, emails, text messages and browsing for the answer you must have right now keeps you rooted in the here and now.  Our technology makes it easy to react to these forces, so our ability to …

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A Reflection On Delta…

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DELTA: “Delphi” (“The Oracle”) The oracle at Delphi held a place of honor amongst ancient peoples, not only the Greeks. As we approach the Olympic Games in London, it is good to remember that Delphi was one of four sites for the ancient PanHellenic games, the precursor of our modern Olympics. The Oracle was dedicated to Apollo and from its hearth an eternal flame was kept to “light up” historic moments in Greek history. Our …

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Is Your Order Conversion Ratio Too Low?

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“Where Are The Orders?” “Why aren’t we converting more of our quotes?  Our biggest investment last year is failing…I’m concerned.”Last year, Sam’s company launched a new product that they were convinced was a winner.  But after six months of losing more orders than they were winning, Sam’s frustration is peaked and his team is discouraged. The new product was developed with customer input and has the potential to produce unique benefits for their customers.  But …

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New Year – Fresh Start

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Assess These Three Points The best thing about each new year is that we get another opportunity to begin anew. We get a fresh start, and expectations are high. How can you make the best of this new beginning? Consider these three points: 1. Assess direction: Revisit your vision/mission statement(s) – is your chosen direction still valid? On what will you focus in 2013 – what key 3 goals do you want to achieve this …

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My Favorite Resolutions For 2013

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Shared Resolutions It’s that time of year when we reflect on the past and envision the future. Here are my favorite business resolutions for 2013, shared to inspire you to create your own resolutions for the New Year.“Start every day with strategic clarity by spending 10 minutes reviewing what one-to-five things you want to achieve this year, what your strategic priorities are for achieving them, and (most importantly) what businesses, activities and opportunities you have …

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What Are Your Priorities?

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Seeking More High Touch To Balance Our High Tech Last week at this time, we were first learning about the heartbreaking violence committed against innocent children and their teachers. This horrific news follows other terrible stories of carnage that have occurred during the past several weeks. What a season of joy and peace it has been! In last week’s blog, we explored the issue of balancing our business responsibilities with our personal core values. This …

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