emotional intelligence

3 Ways to Lead Better in the Virtual World

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The exclusive use of virtual business methods, fostered by our shared Covid experience, has challenged many leadership paradigms. Particularly hard hit are those processes that rely on interpersonal skills to develop trust and to cultivate the collaboration necessary for teams to drive change, take ownership and improve results.  Leaders who have traditionally used their relational skills to strengthen their personal connections with those they lead, to encourage open, transparent communication, and to better understand what emotions are motivating the …

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The Core of Emotional Intelligence

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Leaders with high emotional intelligence (EI) understand their own emotional state, enabling them to more accurately gauge the emotions of others, and to exercise empathy to better understand the genesis of these emotions. Employing empathy stimulates more thoughtful and productive dialogue, accelerating conflict resolution and producing more deliberate decisions. It’s the core ingredient of strong emotional intelligence. Leaders driving change appreciate the role that emotions play in motivating people to invest in change initiatives. Those who master the use of empathy, appreciate …

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3 Ways to Strengthen Emotional Intelligence

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The better a leader relates to and works with others, the more successful he or she will be in building teams that collaborate, take ownership and deliver results. A leader’s strong interpersonal skills enable the creation of connections and the development of trust necessary to help teams achieve goals and drive change. Understanding how their emotions and actions affect those they lead, and engaging openly and transparently with their team, enables these leaders to guide, challenge and sustain their people. These …

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Are You Preparing for the “Age of Agility?”

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Bob Schultek Author of The Gauntlet In their book, “The Age of Agility,” authors Jason Gaulden and Alan Gottlieb describe how “we are in the early stages of a rapidly accelerating revolution that will bring automation and artificial intelligence into sectors of the workforce that have, until now, been spared this latest wave of disruptive change.” Corporate executives, academics, technologists, and economists agree that this disruption “will rival any technological upheaval in history in both scope and impact.” …

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Intimacy and Opportunity

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Prospects have stated and unstated needs. Discovering the unstated ones results in getting the order. Intimacy is the key that unlocks these hidden unstated needs and begins to build the emotional connection with a prospect that leads to an order. What is the best way to foster intimacy with new prospects? Your first three minutes with a new prospect is your chance to put the person at ease and gain insights into his or her …

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Three Ways To Strengthen Emotional Intelligence

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Leaders increasingly recognize that the competency of their people and the consistency with which they demonstrate their company’s values when serving customers can be the company’s most sustainable competitive advantage.  Nurturing the engagement of these dedicated employees compels leaders to evaluate and strengthen their emotional intelligence (EI). A leader with high emotional intelligence demonstrates these attributes: Active listening that enables the hearing of unspoken words by paying attention to tone of voice, inflection, pauses, and …

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Two Vital Leadership Tools You Need

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Business leaders have never experienced a more fast-paced and complex leadership environment. Many are struggling to adapt quickly enough and are frustrated by their constraints. Focusing on sales, profit and strategy is not enough. How you lead your business in overcoming today’s challenges is vital. Relying on your experience and intellect alone will not produce the results you seek. To grow, your company is relying on your leadership. Cultivating high-value innovation, building trust relationships with …

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