Earning your customer’s commitment requires many steps, and Grolistic has teamed up with SalesFitness™ to create 6 video resources highlighting successful techniques that produce thriving customer relationships.
How Do You Convince Customers To Give You The Order?
- Identifying key influencers (stakeholders) in the customer’s decision making process
- Learning how to address the stakeholders goals & needs to gain their commitment
- Learning the concept of producing Strategic Value for the customer;
- Aligning your proposal to ensure that the value produced addresses the goals and needs of those key stakeholders to deliver a win/win result.
- “Decision Dynamics” – Recognizing the customer’s decision-making process and who will make the decision helps you determine the key motivating factors that will influence the customer’s decision.
- “Points of Agreement” – To efficiently earn your customer’s commitment, summarize and gain agreement the current situation, key needs and goals, and the customer’s constraints from insights you discovered in the selling process.
• “Multiple Options” – Customers love options so proposing 2-3 astute recommendations based on the insights you have gained will often lead customers to choose the option that best suits their needs, earning their commitment to proceed.
• “Building on Success” – The most successful sales people recognize that an enduring customer relationship is more valuable than an individual transaction. Learn how to build on success to strengthen your relationship and generate future opportunities.
SalesFitness™ exploits mobile technology and the best of online learning principles to improve sales performance by disrupting and revolutionizing the sales training paradigm. At the core of SalesFitness™ is a commitment to leverage our depth of knowledge and experience in sales and sales management to overcome the challenges of effective performance management.