Becoming More Agile
In last week’s post, we reviewed the characteristics of an agile business – customer centricity, decentralization, and a small team focus. If you’re the leader responsible for strengthening these attributes in your business, how might you proceed? Pursuing agility compels changes in mindset and behavior, as well as to policy and process. Leaders expect that resistance to these changes will be a natural first reaction; emotions will be triggered and barriers will rise. Concerns about …